PRESS RELEASE: Heart of Florida Health Center Earns National Recognition for Patient-Centered Care

NCQA Patient-Centered Medical Home standards emphasize enhanced care through patient-clinician partnership

Ocala, FL, March 21, 2022 – The National Committee for Quality Assurance (NCQA) announced this month that Heart of Florida Health Center (HFHC) has received the NCQA Patient-Centered Medical Home (PCMH) Recognition for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term, participative relationships.  HFHC has been awarded this quality distinction for the last 8 years.

The NCQA PCMH is a model of primary care that combines teamwork and information technology to improve care, improve patient experience, and reduce costs.  Research shows that medical homes can lead to higher quality and lower costs and can improve patient and provider reported experiences of care.

 “Earning PCMH recognition is a distinction in which our health center takes great pride. I am so proud to be a part of this team that is committed to building relationships with our patients to be in partnership of their care and patient experience every visit,” states Levonda Goodson, Director of Clinical Operations.

This distinguished earned recognition, which is valid for 3 years, is aligned with joint principles of the PCMH established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics, and the American Osteopathic Association.

“During the last couple of years our staff have exemplified the PCMH model. Being recognized and awarded again this year, speaks to HFHC’s absolute commitment and dedication to providing high quality healthcare to all residents of Marion County,” said CEO Jamie Ulmer.


About Heart of Florida Health Center

Heart of Florida Health Center is a federally qualified nonprofit health center (FQHC) founded in 2009 as a successor to Community Health Services Inc. Its mission is to improve the overall health status of Marion County residents by providing quality primary medical, dental and mental health services. HFHC has eight (9) sites: Belleview, Central, Dunnellon, East, Reddick, SW-Marion Oaks, Ocala West, Maternity, and Pediatric Dental location.

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Heart of Florida Health Center
Administrative Office
203 E. Silver Springs Boulevard, Ste., #101
Ocala, FL 34470

Heart of Florida Health Center, recognized nationally for achieving highest Level III Patient Centered Medical Home Status and as a Quality Leader in the top 30% Clinical Outcomes, vision is to be the provider of the highest quality, affordable, patient-centered primary health care in Marion County.