LPN

Job Summary
The role of the Licensed Practical Nurse is to work as a member of the primary health care team in a supportive capacity to the Physician and Nurse Practitioners.
Qualifications and Requirements
·         License: Current Florida LPN license and certification to administer medication.

·         Education: Graduation from an accredited LPN program.

·         Ability to use the nursing process, as evidenced by physical and psychosocial observation skills, interviewing techniques, communication, and interpersonal skills, problem-solving, and clinical judgment. Maintain patient confidentiality. Spanish fluency is desirable, but not essential.

·         Confidentiality:

·         Demonstrates knowledge and full understanding of HIPPA patient privacy rights. Maintains confidentiality of all medical, financial, and other sensitive materials and information in printed, electronic, or verbal form, which may jeopardize the privacy of patients and/or employees. Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties and only for authorized purposes.

·         Work Environment:

·         The nurse works in a medical clinic environment, which is generally indoors in a climate-controlled environment. The working environment may change somewhat between locations. Nurses will be assigned a home location. However, location assignments will change from time to time, and the nurse must be able to cover at any location, as assigned, either temporarily or on a long-term basis.

 

Essential Functions
·         Greets patients and visitors in a friendly, professional manner.

·         Understands that our patients are our priority and maintains a respectful, pleasant and polite demeanor at all times.

·         Resolves patient issues as appropriate – notifies appropriate supervisor if unresolved.

·         Measures and documents patient’s primary problems, including vital signs, basic labs, psycho-social history and medications in order to prepare the patient for examination by the provider, anticipating the need for required supplies and equipment.

·         Reports to the provider any significant social or other data obtained during conversation with patient or his/her family.

·         Performs general nursing care to patients. Administers prescribed medications and treatments in accordance with nursing standards of practice and established scoped of practice for licensed practical nurses and as prescribed by physician or nurse practitioner.

·         Maintains basic instruments and equipment. Performs technical functions as determined by the Chief Medical Officer.

·         Observes, records, and reports patient’s condition and reaction to drugs and treatments to physicians.

·         Attaches lab and radiology results to patient chart for provider review and notifies provider of test results outside abnormal parameters.

·         Recognizes signs/symptoms and/or patient changes and notifies Provider.

·         Inventories, orders and restocks supplies as needed.

·         Creates and documents in care plans and self-management support flow sheets

·         Returns patient calls/voicemails and places calls as requested by provider in a timely manner. Documents this process in the electronic medical record.

·         Provides patient education to clients utilizing the electronic medical record.

·         Works as a member of the care team to reviews medical records for completeness of data prior to the visit.

·         Tracks, records and scans radiological procedure orders for provider.

·         Actively participates in identification and determination of conditions to ensure high quality care to clients/patients and their families.

·         Attends required meetings and participates in health center work as requested.

·         Administers immunizations per CDC guidelines.

·         Conducts/participates in care team huddles daily for efficient communication among the team.

·         Participates in Population Health Management activities.

·         Performs phlebotomy/lab tests according to lab policy and procedure.

·         Maintains quality and aseptic techniques using standard policies and procedures.

·         Performs testing/procedures per provider orders such as EKGs, ear irrigation, dressings, ace wraps, nebulizer treatments.

·         Maintains quality and aseptic techniques using standard policies and procedures.

·         Performs quality control tests per established protocol.

·         Washes and prepares instruments for sterilization

·         Demonstrates priority setting and organizational skills.

·         Exhibits punctuality and dependability in attendance and work habits

·         Performs other related job duties as required

 

 

 

 

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Dental Hygienist

JOB DESCRIPTION
 
Job Summary
Responsible for delivering dental hygiene services in accordance with Florida Statutes 466 and Administrative Rules 64B-5, including but not limited to providing dental care at HFHC locations and other off-site centers as needed (including school-based clinics and health fairs), with emphasis on prevention and education of patients about oral diseases.  Responsible for performing the dental treatment and associated tasks with adherence to HIPAA, CDC, and OSHA standards.
Qualifications and Requirements
 

Education:

·         Graduate of a CODA-accredited dental hygiene program or internationally trained dentist with completed dental hygiene training and licensing requirements, including dental radiology certification, required.

·         Certification can be obtained within the dental hygiene program or post-graduate continuing education.

 

Certification and Licensure:

·         Must have passed the National Dental Hygiene Boards and possess and maintain a current and active Florida State Dental Hygiene Licenses (Department of Health/Division of Medical Quality Assurance); no history of license revocations or suspensions in any other state.

·         Current BLS certificate from an accredited AHA provider within 30 days from the date of hire – may be available from HFHC upon request.

 

Experience:

·         Minimum One (1) year of dental hygiene clinical experience preferred.

·         Experience working with children is a plus.

·         Experience dealing with underserved populations and cultural competency a plus.

·         Bilingual preferred – Spanish/English helpful.

·         Must have the ability to effectively use computer software and an electronic health record system.

·         Nitrous Oxide Analgesia training is preferred.

 

·         Must be able to stay positive in stressful situations and deal professionally with unhappy, fearful, and confrontational patients.

·         Must maintain an effective and positive professional working relationship with all dental and non-dental staff at all times.

·         Must have general knowledge of basic dental policies & procedures and oral health issues, especially regarding oral hygiene.

·         Must be knowledgeable in dental terminology.

·         Must be competent in general office skills such as computers (Microsoft Office products), faxes, telephones, and copy machines.

·         Must be knowledgeable of office software (Office, Outlook, Excel), digital radiography software, and knowledge of EHR preferred.

·         Must be able to organize and prioritize workload.

·         Must maintain an effective and positive professional working relationship with staff at all times.

·         Must have the ability to understand and respond effectively and with sensitivity to special population groups. Special population groups include those defined by race, ethnicity, language, age, sex, sexual orientation, economic standing, & others.

·         Must have excellent people skills – good communication required.

·         Must have or be willing to train in child and adult behavior management.

·         Must have good manual dexterity for the utilization of specialized equipment.

·         Must be team-oriented and open to learning the front office aspect of dental care, including but not limited to insurance verification and scheduling.

  • Must have a valid Florida Driver’s license.
  • Must be able to work flexible days, hours, and sites as needed.

 

Essential Functions
  • Identify patients by the use of Double Identifiers – i.e., name and birth date.
  • Collect, update, and record medical history, including a list of medications and allergies.
  • Document patients’ chief complaints in their patient’s own words.
  • Obtain vitals, including blood pressure, pulse, temperature, and or glucose levels (when applicable), and enter them in the patient chart.
  • Operate dental X-ray equipment and take diagnostic dental X-rays as prescribed by the dentist.
  • Maintain dental hygiene instruments, including cleaning, bagging, sterilization/disinfection, and re-circulation following OSHA and CDC standards.
  • Clean and maintain dental hygiene equipment.
  • Educate patients regarding dental consent forms, obtains patient or parent signatures, and signs forms prior to specialty procedures, including but not limited to scaling and root planning.
  • Provide dental education on-site and within the community, as needed, including an explanation of oral diseases, oral hygiene instruction, and post-op instructions.
  • Deliver dental hygiene services as defined by Florida Statute 466 and Administrative Rule 64B5. Delivers Care at any HFHC site assignments or other off-site areas, as needed, including school-based programs and health fairs.
  • Screen and triage emergency patients, if needed.
  • Assist in the monitoring of Nitrous Oxide Analgesia administration by the dentist.
  • Perform operatory disinfection before and after dental procedures.
  • Record accurate dental charting of existing restorations, new dental caries, and planned restorations.
  • Maintains recall records and coordinate hygiene maintenance scheduling by collaborating with the dental front desk specialists.
  • Record periodontal charting as needed for patients >18 years of age.
  • Make detailed patient record entries after all treatment encounters, locks notes, and sends for co-signature by supervising dentist within 48 hours of services rendered.
  • Present treatment plans prepared by the dentist and obtain patient and or parent signatures.
  • Assist in scheduling appointments.
  • Maintain proper inventory by monitoring dental hygiene supplies, instrument, and equipment function and availability, and removing expired materials and damaged instruments.
  • Order and organize dental hygiene supplies.
  • Maintain Log Manuals as directed by the office manager and the dentist.
  • Maintain dental equipment by changing filters, solutions, or chemicals following the manufacturer’s recommendations, and cleans dental equipment in accordance with OSHA and CDC standards.
  • Complete any necessary paperwork/data entry required.
  • Maintain patient confidentiality at all times as required by HIPAA.
  • May be required to travel to other HFHC locations as needed.
  • Assists with other clinical and office duties as assigned or necessary.

 

 

Physical Requirements
·         Must be able to lift up to 30 pounds.

 

 

 

Population Served
 

As part of the Patient-Centered Medical Home Model of care, the employee will advocate for the patient’s best interest and make recommendations for the patient’s special needs, such as interpreter services; identify barriers to care such as transportation, medication assistance, outreach, and health education; influence patient’s engagement in their care; promoting a continuum of safe, quality, and cost-effective patient care.

 

Mission Statement

Our mission is to improve the overall health status of Marion County residents by providing quality primary medical, dental, and mental health services to all residents, but in particular to those residents who would not otherwise be able to access the services due to financial limitation and/or lack of health insurance.

Core Values

Integrity * Quality * Respect * Collaboration * Compassion

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Center Manager

Job description

Heart of Florida Health Center is proud to provide primary medical care and dental services to the community. Our mission is to keep the patient at the center of everything we do.

The Center Manager oversees the patient experience, the delivery of service, and the efficient operations of daily business activities. The Center Manager is responsible for the performance of the front office and medical assistants, provider schedule management, and accuracy & efficiency of daily operations. The coordinator ensures that Customer Service standards are met, and processes properly executed. The Center Manager reports to and assists the Operations Director with day-to-day operational management.

Heart of Florida is a Drug Free Workplace and an Equal Opportunity Employer. We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the stronger our team.

We provide a comprehensive compensation program including GENEROUS PTO, free uniforms, holiday pay eligibility from day 1, and much, much more! We are also eligible for student loan reimbursement through HRSA!

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No nights
  • No weekends

Work Location: Multiple locations

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Patient Services Representative

Heart of Florida Health Center is proud to provide primary medical care and dental services to the community. Our mission is to keep the patient at the center of everything we do.
The Patient Services Representative welcomes patients and visitors at the clinic. Strong communication is expected with clinic team members and providers creating a positive and smooth patient experience.
The ideal candidate will have a background in medical or dental front office.
Typical responsibilities include:
· checking in and checking out patients
· scheduling appointments
· validating insurance
· updating patient demographics
· collecting copayments
· pre-visit planning
· provide quality customer service
Minimum one year experience in a medical or dental practice setting is preferred but special consideration is made if you have experience that would complement this role.
Bilingual English/Spanish speakers earn supplemental pay!
Heart of Florida is a Drug Free Workplace and an Equal Opportunity Employer. We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
The more inclusive we are, the stronger our team.
We provide a comprehensive compensation program including GENEROUS PTO, free uniforms, holiday pay eligibility from day 1, and much, much more! We are also eligible for student loan reimbursement through HRSA!

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Medical Assistant

Heart of Florida Health Center is a community health center with multiple locations in and around Marion County, FL. We are in need of Medical Assistants to provide our patients with the highest level of care. As a valued part of our medical team, our MA’s support the doctors and nurse practitioners by providing quality primary care to adults and children.

Duties include pre-visit planning, maintaining equipment and supplies, vitals, taking medical history, documentation and processing referrals.

High School Diploma or GED required, plus CMA or RMA. At least one year of medical office, clinic, or hospital experience.

Knowledge, Skills and Abilities

Electronic Medical Record experience

Excellent verbal communication

Professional and customer-focused demeanor

Ability to work with others in a spirit of teamwork and cooperation.

Must be reliable

Bi-lingual English/Spanish is highly valued, and earns additional compensation!

HFHC offers a comprehensive benefits plan including insurances, GENEROUS PTO, paid uniforms, and paid holidays from Day 1! Come join a team that values work life balance, and rewards a positive attitude!

DFWP, EOE.  We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the stronger our team.

Job Type: Full-time

Salary: $15.00 – $20.00 per hour

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Licensed Practical Nurse (LPN): Marion County Jail

LPN/RN night and Day shift positions are available.

Heart of Florida Health Center is hiring an RN/LPN to join a supportive team of medical and mental health professionals working in the Marion County jail. You’ll provide a full range of nursing services, including assessing, diagnosing, planning, implementing, and evaluating the medical condition of inmate patients. Must have valid Florida nursing license. Heart of Florida offers health, life, dental, vision, and disability insurance, 401K with employer match, professional development assistance, and generous PTO. Shift differential for nights.

Heart of Florida is a Drug Free Workplace and an Equal Opportunity Employer. We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the stronger our team.

Job Type: Full-time

Salary: $23.00 – $35.00 per hour

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Registered Nurse (RN): Marion County Jail Night Shift

LPN/RN night and Day shift positions are available.
Heart of Florida Health Center is hiring an RN/LPN to join a supportive team of medical and mental health professionals working in the Marion County jail.
You’ll provide a full range of nursing services, including assessing, diagnosing, planning, implementing, and evaluating the medical condition of inmate patients. Must have valid Florida nursing license.
Heart of Florida offers health, life, dental, vision, and disability insurance, 401K with employer match, professional development assistance, and generous PTO. Shift differential for nights.
Heart of Florida is a Drug Free Workplace and an Equal Opportunity Employer. We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the stronger our team.

 

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